{"id":262,"date":"2012-03-26T12:36:36","date_gmt":"2012-03-26T12:36:36","guid":{"rendered":"http:\/\/sedpi.com\/?p=262"},"modified":"2012-03-26T12:36:36","modified_gmt":"2012-03-26T12:36:36","slug":"sedpi-conducts-customer-care-training-to-aski-front-liners","status":"publish","type":"post","link":"https:\/\/sedpi.com\/en\/sedpi-conducts-customer-care-training-to-aski-front-liners\/","title":{"rendered":"SEDPI Conducts \u201cCustomer Care\u201d Training to ASKI Front Liners"},"content":{"rendered":"<p>Alalay sa Kaunlaran, Inc. (ASKI) commissioned the services of the Social Enterprise Development Partnerships, Inc. (SEDPI) to deliver a training on \u201cCustomer Care.\u201d The training was held at ASKI\u2019s head office in Cabanatuan City on March 26-27, 2012. A total of 25 participants who are mostly front liners attended the event.<\/p>\n<p>Excellent customer care is essential to the rapidly changing landscape of the microfinance industry. Amidst the increasing number of microfinance players, providing clients with utmost care play a key role in the success of the organization.<\/p>\n<p>Mr. Rolando Victoria, ASKI\u2019s Executive Director, gave his opening remarks during the training. Three trainers from SEDPI delivered the training \u2013 Mr. Edwin Salonga, SEDPI Chairperson; Mr. Vincent Rapisura, SEDPI CEO and Ms. Cherryl Si, SEDPI Program Officer. They were rated excellent in terms of knowledge and delivery of training.<\/p>\n<p>The customer training is a dry run to pave the way for ASKI transforming into an Ateneo Training Hub for Microfinance. The training hub will service microfinance institutions and ASKI staff in Central and Northern Luzon. SEDPI Capital Credit Inc. (SCCI), SEDPI\u2019s financing arm also extended a PhP20 million credit line to support ASKI\u2019s microfinance expansion. The strategic partnership was primarily sealed with a gentlemen\u2019s handshake between Mr. Victoria and Mr. Rapisura over lunch during the training event.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alalay sa Kaunlaran, Inc. (ASKI) commissioned the services of the Social Enterprise Development Partnerships, Inc. (SEDPI) to deliver a training on \u201cCustomer Care.\u201d The training was held at ASKI\u2019s head office in Cabanatuan City on March 26-27, 2012. A total of 25 participants who are mostly front liners attended the event. Excellent customer care is [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[2],"tags":[],"class_list":["post-262","post","type-post","status-publish","format-standard","hentry","category-microfinance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SEDPI Conducts \u201cCustomer Care\u201d Training to ASKI Front Liners - Social Enterprise Development Partnerships, Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sedpi.com\/en\/sedpi-conducts-customer-care-training-to-aski-front-liners\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SEDPI Conducts \u201cCustomer Care\u201d Training to ASKI Front Liners - Social Enterprise Development Partnerships, Inc.\" \/>\n<meta property=\"og:description\" content=\"Alalay sa Kaunlaran, Inc. (ASKI) commissioned the services of the Social Enterprise Development Partnerships, Inc. (SEDPI) to deliver a training on \u201cCustomer Care.\u201d The training was held at ASKI\u2019s head office in Cabanatuan City on March 26-27, 2012. A total of 25 participants who are mostly front liners attended the event. 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