Last September 5 – 6, 2012, Social Enterprise Development Partnerships, Inc. (SEDPI) delivered a training course on Supervision and Leadership in Caoayan, Ilocos Sur. Thirty six participants from nine different cooperatives joined the training event. Most of the participants were either top or middle managers of their respective cooperatives. The event was hosted by Nueva Segovia Consortium of Cooperatives, which is one of the training hubs under the ADMU-SEDPI Microfinance Capacity Building Program.
The training course is provided microfinance managers with a holistic understanding of various areas involved in managing microfinance operations. The course covers topics such as management and leadership roles, the role and dynamics of teams, conflict resolution, assessment of microfinance operations, customer services, review of strategic plan, and review of skills needed to be an effective manager. The training approach includes workshops especially designed to assist microfinance managers in handling the various operational issues that they face such as delinquency, financial performance monitoring, human resource issues, and strategic plan issues.
Participants were very satisfied with the course even though this was the first time they attended a SEDPI training event. Some commented that the training was well presented, interesting and that the speakers were very active which helped catch the participants’ attention. One even commented that the seminar gave him the knowledge on how to deal with his co-employees and that he, “hope that our next seminar you will be our speakers again.”
The training course and the trainers were rated excellent. SEDPI Program Officer Emilenn Kate Sacdalan and Program Officer Denise Subido lead the delivery of the training course.