Delinquency is one of the major challenges that wholesalers face. The course enables participants to understand delinquency by tracing its causes and costs from various perspectives. Workshops will be conducted to teach wholesalers on how to measure delinquency using international standards and financial indicators. The course will discuss prescribed report formats integrated in the organization’s information system to track important information for decision-making. Aside from these, the course also includes topics on risk management, principles and methods of collection, and incentive schemes for delinquency crises. The course will also present research results of the most common delinquency problems that MFIs face, and how successful MFIs have addressed these problems.