Managing Human Resource for Microfinance Institutions
Human resource is the backbone of microfinance institutions. Creating a leading microfinance institution takes more than charging the right price and knowing how to design financial products. What sets apart leading MFIs from the rest is their ability to manage human resource properly. This course offers various tools on how to assess knowledge and skills needed; hiring the right people; designing incentives and compensation package for staff; and creating a work environment that promotes employee commitment. The course centers on the new mandate of human resources – as strategic partner in strategy execution; as administrative expert; as employee champion; and as change agent for continuous transformation. The course also includes developing capacity-building programs and performance-based incentives schemes that benefits the organization’s employees and at the same time increase the profitability of the organization.