Organizational Appraisal for Microfinance Institutions
Assessing the health of an organization is important to make sure that it’s performance is enough to achieve its vision and mission. Organizational appraisal is the diagnosis of microfinance institution’s overall performance. It diagnoses an organization’s financial performance, human resource management, information systems, products and services, governance structure, marketing strategies, and general operations. The course aims to train microfinance managers and staff in conducting organizational appraisals. Participants are expected to learn the various ways of assessing an organization’s performance, as well as the tools and methods that can be used to conduct these assessments. The various aspects of the appraisal that will be covered in the course are impact assessment, organizational development assessment, social performance management and financial performance ratings.