Category: Uncategorized

This course is designed for microfinance institutions who wish to expand their operations in other areas. Market research is a necessary step that all organizations must undertake to understand the environment in which they wish to operate. It examines the needs of current and potential clients, and the organization’s ability to deliver products and services…

Human resource is the backbone of microfinance institutions. Creating a leading microfinance institution takes more than charging the right price and knowing how to design financial products. What sets apart leading MFIs from the rest is their ability to manage human resource properly.  This course offers various tools on how to assess knowledge and skills…

Business development services (BDS) is just one among the many interventions that development organizations to make markets work for the poor. The BDS terminology itself is evolving and is increasingly called business service markets, commercially viable solutions, and support markets. The course will focus on approaches that trace the activities from inputs to the delivery…

The tremendous growth and the maturity of the Philippine microfinance industry experience is manifested in the establishment of legal procedures to protect the sustainability of microfinance institutions amidst issues of delinquency. In 2008, small claims court was established. The act governs the payment of money lent that does not exceed a principal amount of PhP100,000.…

Effective information systems serve as the foundation for the operations of microfinance institutions, and financial institutions in general. The course offers decision makers specific points in evaluating their existing systems, determining current and future information system needs, and conducting cost benefit analysis when building, modifying or buying software. A framework on developing information system for…

Governance plays a crucial role in microfinance since this is the key in setting the MFIs’ direction towards reaching their social mission and at the same time achieving financial sustainability. The course will enable participants to identify and delineate roles, duties and responsibilities of the board and management; and determine board involvement and their required…

As a higher level course, the financial management course requires that participants understand financial analysis and are knowledgeable on financial performance industry standards. The course assists microfinance institutions in improving their financial performance through effective treasury management, asset-liability management and liquidity management. The course also includes sessions on projecting an organization’s future financial performance given…

This course is designed to assist microfinance institutions in crafting and implementing microinsurance and savings programs. On microinsurance, the course presents the seven basic principles of insurance, and the challenges that microinsurance faces. The course differentiates the characteristics of informal and formal insurance, and the different microinsurance products available. The course also introduces frameworks for…

Effective communications is essential in performing functions as branch and area managers. Conflict is deemed inevitable in organizations. As such, participants must have an understanding of conflicts and learn how to manage them. Manager’s human resource function of enforcing of rewards and penalties on their subordinates will be strengthened with the training course. One of…

In microfinance, credit is the main product demanded by low-income clients. It is also the source of an MFI’s largest earning asset – the loan portfolio.  This course starts with the definition and principles of microfinance.  The course also discusses the characteristics of microfinance clients. Various methodologies in the provision of microcredit such as group methodologies with…